The Digital Hero’s Journey: Using Big Data to Uncover Business Value and Meaning at Work

Big Data LDN 2019 | The Digital Hero’s Journey: Using Big Data to Uncover Business Value and Meaning at Work | Marina Shapira
Course info
Level
Intermediate
Updated
Dec 17, 2019
Duration
22m
Table of contents
The Digital Hero’s Journey: Using Big Data to Uncover Business Value and Meaning at Work
Description
Course info
Level
Intermediate
Updated
Dec 17, 2019
Duration
22m
Description

365体育足球Big data has big power. It has the power to make CX professionals and their companies heroes or losers. Those that successfully use data to uncover customer experience issues are not only able to provide business value and drive positive change in their organisations, but also find more meaning in their work, report boost in motivation, reduce burnout, and minimize turnover. In this session, Marina Shapira will follow in the footsteps of the digital CX heroes to teach their formula for success and discuss how it can be implemented in your business. Key topics include: How to keep teams motivated in the workplace, the key steps in the digital hero’s journey, and examples of real digital heroes.

About the author
About the author

Big Data LDN is the UK’s largest data and analytics conference and exhibition.

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